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COVID-19

Home Care Specialists, Inc. COVID19 (Coronavirus) Response

 

Home Care Specialists, Inc. (HCS) is committed to the safety and well-being of our patients, staff, and communities we serve.  We have enacted our emergency plan and are implementing procedures to minimize the risk of contracting and spreading infections. 

Effective March 16th 2020, the following precautionary measures will be enacted:

Branch offices:

  • All of our branch locations will discontinue “in office” patient visits and will not allow access to any patients or visitors. Provisions will be made to assist any patients who require assistance outside at office locations. 
  • The vast majority of our office staff have been given the resources they need to work from home.
  • All staff that continue to report to an office location will have their health monitored & logged daily prior to being allowed to come to work. Those that fail screening will be prevented from coming to work and will have to be cleared by their treating physician.

Delivery:

  • All patient and household occupants will be screened using a health questionnaire prior to scheduling delivery of equipment & services. Those that fail screening will need to be cleared by their treating physician.
  • HCS staff will implement a “No Touch” delivery model wherever possible. This will include any number of the following:
    • Maintaining a 6 foot “Social Distance” from all patients and caregivers within the home.
    • Utilizing telehealth options such as phone and video conferencing.
    • Delivering equipment to designated “Safe Zones” outside the home.
    • Waiving signature requirements whenever possible.
    • Shipping equipment when possible.

HCS continues to emphasize the importance of staying informed and encourages all of our patients, referrals partners,  and staff to take all necessary measures to minimize their risk of exposure to the Coronavirus (COVID-19).

Leadership will continue to closely monitor the situation and guidance provided by Federal, State, and Local authorities and update our response and emergency plan as necessary. We encourage everyone to monitor all State,Federal, and Local communications as well as following the recommendations of health experts.

Updates will be posted to www.hcshme.com/COVID-19 as well as our social media.