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How can we help you today? If you have any questions or concerns, please contact the Home Care Specialists location in your area or use our convenient online form to contact one of our caring professionals and we will be happy to contact you and address your questions.

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Suggestions, Concerns, Complaints

Customer concerns are an important form of feed-back for our company.  Any questions or concerns regarding your service or equipment should be directed to the Manager at Home Care Specialists so that we can improve our service. You are entitled to a written response to a genuine complaint within 14 days.   Patient safety concerns may be reported to our accreditor, The Joint Commission, awww.jointcommission.org, using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website; by fax to 630-792-5636; by mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.

 

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